TERMS OF SERVICE

Last updated: [DATE]
Welcome to SAPERODE.
These Terms of Service govern your access to and use of our website, products, services, content, and online store operated by SAPERODE BRAND LTDA. By accessing our website or purchasing from us, you agree to be bound by these Terms.
If you do not agree with these Terms, you should not use this website or purchase our products.
COMPANY INFORMATION
This website is operated by:
SAPERODE BRAND LTDA.
CNPJ: [INSERT CNPJ]
Registered address: [INSERT ADDRESS]
Email: [INSERT EMAIL]
Throughout the website, the terms “we”, “us”, “our” and “SAPERODE” refer to SAPERODE BRAND LTDA.
USE OF THE WEBSITE
You agree to use this website only for lawful purposes.
You must not:
Use the website for fraudulent activity
Interfere with the security or operation of the website
Copy, reproduce or exploit any part of the website without permission
Use our brand, images, texts, logos or content without written authorization
Provide false, inaccurate or misleading information
PRODUCTS
SAPERODE offers clothing, accessories, limited editions, objects and related products.
We make every effort to display product colors, materials, details and sizing as accurately as possible. However, colors and textures may vary depending on your device, screen settings, lighting and production process.
Some products may be produced in limited quantities and may not be restocked.
We reserve the right to modify, discontinue or limit the availability of any product at any time.
PRICES
All prices are displayed in the currency indicated on the website.
Prices may change without prior notice.
We reserve the right to correct any pricing errors, even after an order has been placed. If this happens, we may contact you to confirm the corrected price or cancel the order and issue a refund.
ORDERS
By placing an order, you confirm that:
All information provided is accurate and complete
You are authorized to use the selected payment method
You agree to pay the full price of the order, including applicable taxes, shipping and fees
We reserve the right to refuse, cancel or limit any order at our discretion, including in cases of suspected fraud, incorrect information, stock errors or payment issues.
PAYMENT
Payments are processed through third-party payment providers.
We do not store your full credit card information.
By completing a purchase, you agree to the terms and conditions of the payment provider used at checkout.
Payment confirmation is required before an order is processed or shipped.
SHIPPING
Shipping times and costs are shown during checkout.
Delivery times are estimates and may vary depending on destination, carrier, customs, weather conditions, logistics delays or other factors outside our control.
SAPERODE is not responsible for delays caused by shipping carriers or incorrect delivery information provided by the customer.
The customer is responsible for ensuring that the shipping address is complete and correct.
CUSTOMS, DUTIES AND TAXES
For international orders, customs duties, import taxes, VAT or other local charges may apply.
These charges are the responsibility of the customer and are not included in the product price or shipping fee unless clearly stated at checkout.
We are not responsible for delays caused by customs procedures.
RETURNS AND EXCHANGES
Returns and exchanges are subject to our Return Policy.
To be eligible for a return, the product must be unused, unworn, unwashed, undamaged and returned in its original packaging with all tags attached.
Limited edition products, personalized items, final sale items, worn products or damaged products may not be eligible for return unless required by applicable law.
Shipping costs for returns may be the responsibility of the customer unless the return is due to an error on our part or a defective product.
DEFECTIVE OR DAMAGED PRODUCTS
If you receive a defective or damaged product, contact us at [INSERT EMAIL] within [INSERT NUMBER] days of delivery.
Please include:
Order number
Photos of the product
Description of the issue
Photos of the packaging, if applicable
If the defect is confirmed, we may offer a replacement, repair, store credit or refund, depending on the situation and product availability.
LIMITED EDITIONS AND DROPS
Some SAPERODE products may be released as limited editions or drops.
Limited edition products may have restricted quantities, numbering, special packaging or exclusive access.
Availability is not guaranteed.
Adding a product to your cart does not reserve it. The product is only confirmed once payment is completed and the order is accepted.
INTELLECTUAL PROPERTY
All content on this website belongs to SAPERODE or its licensors.
This includes:
Brand names
Logos
Symbols
Images
Videos
Texts
Product designs
Graphics
Layouts
Artwork
Concepts
Campaigns
Digital content
You may not copy, reproduce, distribute, modify, sell, exploit or use any SAPERODE content without prior written permission.
BRAND USE
You may not use the SAPERODE name, SAPERODE 1888, logos, symbols, images, product designs or any related brand elements in a way that may confuse, mislead or imply association with us without written authorization.
Unauthorized use may result in legal action.
USER CONTENT
If you tag SAPERODE, submit photos, reviews, comments, feedback or any content related to our products, you grant us a non-exclusive, worldwide, royalty-free right to use, repost, display and share that content for marketing, social media, website, advertising and brand communication purposes.
We may remove or refuse user content that we consider offensive, unlawful, misleading or inappropriate.
PRIVACY
Your use of the website is also governed by our Privacy Policy.
By using the website, you consent to the collection and use of your information as described in our Privacy Policy.
THIRD-PARTY SERVICES
Our website may use third-party services, including payment providers, shipping providers, analytics tools, email marketing platforms and plugins.
We are not responsible for the actions, policies, errors or failures of third-party services.
Your use of these services may be subject to their own terms and policies.
WEBSITE AVAILABILITY
We do not guarantee that the website will always be available, uninterrupted, secure or error-free.
We may update, suspend or modify the website at any time without notice.
LIMITATION OF LIABILITY
To the fullest extent permitted by law, SAPERODE shall not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of the website, products or services.
Our total liability for any claim related to an order shall not exceed the amount paid for that specific order.
FORCE MAJEURE
We are not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, strikes, logistics disruptions, customs delays, pandemics, government actions, internet failures, supplier delays or other force majeure events.
ACCURACY OF INFORMATION
We aim to keep all information accurate and updated.
However, the website may contain errors, omissions or outdated information.
We reserve the right to correct, update or remove information at any time without prior notice.
CHANGES TO THESE TERMS
We may update these Terms of Service at any time.
The updated version will be posted on this page with the revised date.
Your continued use of the website after changes are posted means that you accept the updated Terms.
GOVERNING LAW
These Terms shall be governed by the laws of Brazil.
Any disputes shall be submitted to the competent courts of Brazil, unless otherwise required by applicable consumer protection laws.
CONTACT
For questions about these Terms of Service, contact us at:
SAPERODE BRAND LTDA.
Email: [INSERT EMAIL]
Address: [INSERT ADDRESS]
CNPJ: [INSERT CNPJ]